Privacy notice
How visitor and membership information is collected, used, protected and removed. Draft for approval by the khanqah administration.
What we collect
Visitors: lead visitor's name, mobile number, home town or district, preferred language, number of people, purpose and type of visit, and expected departure for overnight stays. Names of accompanying people are optional.
At the gate (only where the location has switched this on): a photograph of the lead visitor and a photograph of an identity document, taken by staff. If the Aadhaar QR is scanned to fill the form, only the name, year of birth, district/state and the last four characters of the reference are used; the full Aadhaar number is not stored.
Members: name, mobile number, optional email, city, associated branch, membership type, and the type of identity proof shown.
Why we use it
To register and welcome visitors, know who is on the premises for safety, allocate rooms, send a welcome message and room details in your language, run events, and administer membership. We do not sell information or use it for advertising.
Messages
With your mobile number we send essential messages about your own visit (welcome, room details) by WhatsApp or SMS. Optional reminders and thank-you messages are sent only if you tick that box. You can ask the office to stop messages at any time.
Who can see it
Gate staff and the manager of the location you visit can see that location's visitor records. Central office can see all locations and membership records. Identity images are encrypted, can be opened only by the location manager and central office, and every viewing is recorded. Your QR pass and member card contain only a random code, never your personal details.
How long we keep it
Photographs and identity images of visitors are deleted automatically 30 days after checkout (the administration may set a shorter period). Visitor profiles with no visit for two years are anonymised. Membership records are kept while the membership is active and as required for the register.
Your choices
You may ask the khanqah office to see, correct or delete your information, or to withdraw consent for messages. Visitors without a phone, or who prefer not to use the online form, can be registered by staff at the gate.
Contact
Responsible person and contact details: to be added by the administration.